FAQs

He aha kāu mau kumukūʻai?

Hiki ke hoʻololi i kā mākou mau kumukūʻai ma muli o ka lako a me nā kumu mākeke ʻē aʻe.E hoʻouna mākou iā ʻoe i kahi papa inoa kūʻai hou ma hope o ka hoʻopili ʻana o kāu hui iā mākou no ka ʻike hou aku.

Loaʻa iā ʻoe ka helu kauoha liʻiliʻi?

ʻAe, koi mākou i nā kauoha honua āpau e hoʻomau i ka nui o nā kauoha liʻiliʻi.Inā ʻoe e ʻimi nei e kūʻai hou aku akā ma ka liʻiliʻi liʻiliʻi, paipai mākou iā ʻoe e nānā i kā mākou pūnaewele

Hiki iā ʻoe ke hāʻawi i nā palapala pili?

ʻAe, hiki iā mākou ke hāʻawi i ka hapa nui o nā palapala me nā palapala hōʻoia o ka nānā ʻana / Conformance;Inikua;Origin, a me nā palapala hoʻoili ʻē aʻe inā pono.

He aha ka manawa alakaʻi maʻamau?

No nā laʻana, ʻo ka manawa alakaʻi ma kahi o 7 mau lā.No ka hana nui, ʻo ka manawa alakaʻi he 20-30 mau lā ma hope o ka loaʻa ʻana o ka uku waihona.Hoʻohana maikaʻi nā manawa alakaʻi i ka (1) loaʻa iā mākou kāu waihona, a (2) loaʻa iā mākou kāu ʻae hope no kāu huahana.Inā ʻaʻole hana kā mākou mau manawa alakaʻi me kāu palena manawa, e ʻoluʻolu e hele i kāu mau koi me kāu kūʻai.Ma nā hihia a pau e ho'āʻo mākou e hoʻokō i kāu mau pono.I ka nui o nā hihia hiki iā mākou ke hana pēlā.

He aha nā ʻano hana uku āu e ʻae ai?

ʻAe mākou i ka hoʻoili panakō, Western Union, PayPal, Credit a pēlā aku.ʻO ka maʻamau 30% waiho, 70% koena ma mua o ka lawe ʻana.

He aha ka palapala hoʻokō huahana?

ʻO ka Warranty he 2 mau makahiki, maʻamau inā loaʻa kahi hewa i nā ʻāpana, e hoʻouna mākou i nā mea pani e pili ana iā ʻoe e ka lewa ma hope o ka hōʻoia ʻana i nā pilikia.Ua noa ka uku hoʻouna a me nā pani pani.

Ke hōʻoiaʻiʻo nei ʻoe i ka lawe ʻana i nā huahana palekana a palekana?

ʻAe, e hoʻohana ʻia nā pūʻolo kiʻekiʻe kiʻekiʻe no ka waiwai.No laila ʻaʻole pono ʻoe e hopohopo e pili ana i ka lawe ʻana.Loaʻa iā mākou ka ʻinikua hoʻouna e pili ana i kāu waiwai.E loaʻa iā ʻoe nā waiwai a pau i ke kūlana kūpono.

Pehea e pili ana i nā uku hoʻouna?

ʻO ka uku hoʻouna e like me ke kaumaha pololei o kāu mau waiwai.ʻO ka maʻamau e hāʻawi mākou iā ʻoe ma ka lewa, e like me UPS, FEDEX, DHL, TNT a pēlā aku, palekana a wikiwiki.A i ʻole hiki iā ʻoe ke hoʻohana i kāu ʻoihana moku ponoʻī e like me kou makemake.Hiki iā mākou ke loaʻa ka uku hoʻouna maikaʻi loa a me ke ala hoʻouna no ʻoe.

Makemake ʻoe e hana pū me mākou?